Welcome to the BCRivermania website (the "Website"). This Website is provided solely to assist customers in gathering travel information and making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. Exclusively Canada Ltd. (www.exclusivelycanada.travel) is retained under contracted agreement as the sole and exclusive reservation center for all travel supplier and travel packages involved with the 2008 BC Rivermania events. The terms "we", "us", "our" and "Exclusively Canada" refer to Exclusively Canada Ltd., a Canadian Corporation located in British Columbia, Canada. The term "you" refers to the customer visiting the Website and/or booking a reservation through us on this Website, or through our customer service agents.
Below you will find the Privacy Policy for BCRivermania.com, effective May 1, 2008.
We understand that making purchases online involves a great deal of trust on your part. We take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the personal information you provide to us. Please read the following policy to learn about our privacy practices. By visiting www.bcrivermania.com, you are accepting the practices described herein.
. What information we collect from you
. How we use your information
. With whom we share your information
. How you can access your information
. Your choices with respect to the collection and use of your information
. How we protect your information
. Children's privacy
. External links
. Changes to this Privacy Policy
. How you can contact us
What information we collect from you
In General
We receive and store any information you enter on our Web site or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and e-mail addresses, and, in some cases, billing information (such as credit card number, cardholder name, and expiration date). We also may request information about your traveler preferences, including meal requests, seat selection, frequent flyer/hotel/car rental program information, and ticketing options. You can choose not to provide information to us, but in general some information about you is required in order for you to purchase products or services; participate in a survey, contest, or sweepstakes; ask us a question; or initiate other transactions on our site.
Passenger Information
When you make travel or other arrangements for someone else through BCrivermania.com, we will request personal information and travel preferences about that individual. You should obtain the consent of other individuals prior to providing BCrivermania.com with their personal information and travel preferences, as any access to view or change their information will be available only through your account.
Automatic Information
We automatically collect some information about your computer when you visit BCrivermania.com. For example, we will collect your IP address, Web browser software (such as Internet Explorer), and referring Web site. We also may collect information about your online activity, such as trips viewed and purchases made. One of our goals in collecting this automatic information is to help customize your user experience.
Cookies and Other Web Technologies
When you visit BCrivermania.com, we may assign your computer a "cookie" (a small, unique identifier text file). You can always choose not to receive a cookie file by enabling your Web browser to refuse cookies or to prompt you before accepting a cookie.
How we use your information
BCrivermania.com uses sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the travel purchases you conduct on our site. We use other information about you for the following general purposes: to provide you with the products and services you request; to provide you with travel confirmation and updates; to manage your account, including processing bills and providing travel notifications; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and Web site; to notify you about special offers and products or services that may be of interest to you; to otherwise customize your experience with BCrivermania.com; to solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms and Conditions; and as otherwise described to you at the point of collection.
With whom we share your information
BCrivermania.com may share your information with the following entities:
. Travel Suppliers, such as hotels, transportation providers, boat trip providers, or any other suppler involved with the fulfilment of your travel reservations. We do not place limitations on our suppliers' use or disclosure of your personal information. Therefore, we encourage you to review the privacy policies of any travel supplier whose products you purchase through BCrivermania.com. Please note that these suppliers also may contact you as necessary to obtain additional information about you or to facilitate your travel reservation.
. Third-party vendors who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention. These companies have access to personal information needed to perform their functions but are not permitted to share or use the information for any other purpose.
. Business partners with whom we may jointly offer products or services. You can tell when a third party is involved in a product or service you have requested because their name will appear with ours. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners and recommend you evaluate their practices before deciding to provide your personal information.
We also may share your information:
. In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
. When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of BCrivermania.com, our customers, or others; and in connection with our Terms and Conditions and other agreements.
. In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.
We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors a Web site receives or what are the most popular vacation destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.
How you can access your information
As a user of BCRivermania.com you have the ability to access and modify certain information about your account including Email Notification Permissions and Passwords. If you wish to know what information we possess about you, modify or remove information, please contact us via e-mail and we will respond to your inquiry in a timely manner.
Your choices with respect to collection and use of your information
As discussed above, you can choose not to provide us with any information, although it may be needed to make travel purchases or to take advantage of certain features offered on BCRivermania.com.
How we protect your information
We want you to feel confident about using BCRivermania.com to plan and purchase your travel, so we are committed to protecting the information we collect. While no Web site can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.
Children's privacy
BCRivermania.com does not sell travel or other services for purchase by children. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.
External Links
If any part of the BCRivermania.com Web site links you to other Web sites, those Web sites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other Web sites to understand their procedures for collecting, using, and disclosing personal information.
Changes to this Privacy Policy
BCRivermania.com may update this Privacy Policy in the future. We will notify you about material changes to this Privacy Policy by sending a notice to the e-mail address you provided to us or by placing a prominent notice on our Web site.
How you can contact us
If you have questions about either Privacy Policy (or your travel planning or purchases), please e-mail us using the information contained on our contact page.
This Privacy Policy is effective as of May 1, 2008.